Customer Service Learnerships 2022 In Metropolitan 377 views

Are you unemployed Grade 12 candidates? Metropolitan invites Young Youth Of South Africa between the ages of 18 to 35 years, to apply for the Customer Service Learnership Programme 2022. The Metropolitan Learnership Programme 2022 is based in Limpopo. Metropolitan Jobs will give you valuable experience and boost your skills, and competencies, so you should not miss the opportunity. The interested applicants should read the full details about Metropolitan Vacancies 2022 is mentioned below.

Metropolitan: Customer Service Learnership Programme 2022

Company: Metropolitan
Location: Limpopo, South Africa
Closing date: 31 January 2022

Role purpose: Provide efficient support to the region by accurately capturing data and processing all the administrative tasks in accordance with agreed service level agreements.

Responsibilities:

  • Timeously complete all administrative and reporting duties related to the role
  • Accurately capture and check new business documentation.
  • Collate, compile and distribute documents to the required standards within defined time-frames
  • Attend to all queries in a professional and friendly manner in order to provide an excellent client experience
  • Screen and route all queries received to appropriate stakeholders
  • Maintain the relevant office housekeeping standards
  • Escalate faults/errors on applications to Line Manager
  • Providing feedback on status of applications i.e. outstanding requirements and errors
  • Provide updates on how many applications issued and processed
  • Accurately capture client information on the relevant system
  • Compile and check the relevant document to process payments and policy amendments within service agreement and authority levels.
  • Ensuring client service level agreements are met and exceeded
  • Providing effective, efficient and professional service to all our clients and offices, both telephonically and through written correspondence

 

Requirements:

  • Grade 12 or an equivalent NQF4 qualification
  • Must be unemployed, South African citizen aged between 18 and 35
  • Interest in sales and customer service is essential

Competencies:

  • Attention to detail with good planning and time management Skills
  • Numerical reasoning ability and analytical Skills
  • Fluent Verbal and Written Communication and Comprehension in English
  • Stakeholder engagment and relationship management
  • PC Literacy

 

How to Apply

Candidates who meet the above requirements, you should click the below link to apply online!

Click Here to Apply Online

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