Tracker Connect: Learnership Programme 2021 / 2022 114 views

We’re looking for competent and passionate candidates to apply for the Tracker Connect learnership programme 2021/2022. Tracker Connect aims to provide opportunities for qualifying candidates to gain skills, knowledge and experience. The learnership programme 2021 are available in Johannesburg, South Africa.

If you are seeking for learnership programme 2021 in South Africa then you are at the right place. Peoples who are ready to get experience in Tracker Connect learnership programme 2021/2022 should not miss the opportunity provided by Tracker Connect. Interested candidates should read the details and descriptions given below.

Tracker Connect: Learnership programme 2021

Company : Tracker Connect
Location : Johannesburg, South Africa
Closing date: 19 March 2021

The purpose of the Learnership is to capacitate young professionals (call centre agents) with relevant competencies required to deliver service that exceeds customer expectations, by providing them with relevant skills, experience and knowledge.

 

Responsibilities:

  • Becoming a one- stop call resolution employee
  • Capturing and updating of information
  • Ensure that Customer Service standards are maintained in highly pressurised environment.

 

Competencies

  • Ability to market and sell products.
  • Proactively and / or reactively retaining of business by means of up and cross selling different products.
  • Knowledge on how to view invoices, adjustments, advance payments, credit notes and payment allocations.
  • Handling of electronic communication
  • Assistance with data- integrity campaigns
  • Contracting and scheduling and understanding of Tracker systems.
  • A passion for customer service and a professional attitude at all times
  • The ability to communicate clearly and professionally with clients
  • Excellent interpersonal skills
  • Detail orientation
  • Desire and potential to learn
  • The ability to cope with a constant changing and pressurised environment.
  • The ability to work in an environment where multi skilling is required
  • Basic computer skills

 

Qualifications:

  • Be a South African Citizen and be in possession of a valid SA ID book
  • Matric with a D / level 4 symbol pass in English language.
  • Not to currently be engaged in formal employment

How to Apply

Click Here to Apply

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